Privacy Policy

This Privacy Policy explains how Veeb Imaging KLG ("Company", "We", "Us", or "Our") collects, uses, and discloses Your personal data when You use our website and services. It also outlines Your rights under Swiss and EU data protection laws.

1. Who We Are

Veeb Imaging KLG
Basel, Switzerland
Email: privacy@veeb.ch

2. Definitions

  • Service: The website https://veeb.ch.
  • Personal Data: Any information relating to an identified or identifiable individual.
  • Usage Data: Anonymized data automatically collected during the use of the Service.
  • Cookies: Small text files stored on Your device.
  • You: The user of the Service.

3. Legal Basis for Processing

We process Your personal data on the following legal bases:

  • Performance of a contract (e.g. fulfilling orders)
  • Compliance with legal obligations (e.g. tax regulations)
  • Your consent (where applicable)
  • Legitimate interest (e.g. basic analytics, fraud prevention)

4. What Personal Data We Collect

  • First and last name
  • Email address
  • Billing and shipping address
  • Order history
  • Payment details (handled directly by Stripe)

5. Usage Data

We collect anonymized usage data using Plausible Analytics. No personal identifiers (e.g. IP addresses, cookies, tracking IDs) are collected. This data helps us understand overall website performance.

6. Cookies

We only use essential cookies for site functionality and payment processing. No tracking or analytics cookies are used.

7. Third-Party Services

We use the following service providers:

  • Stripe – Payment processor. Handles personal and payment data securely. Stripe privacy policy.
  • Plausible Analytics – Privacy-first web analytics. No cookies or personal data. Plausible data policy.
  • Squarespace – Website hosting and CMS platform. May set functional cookies.

8. Data Transfers

Your data may be transferred to countries outside Switzerland or the EU, including the United States. We ensure that such transfers are protected by adequate safeguards, such as Standard Contractual Clauses approved by the European Commission.

9. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law. Order-related data may be retained for up to 10 years to comply with accounting obligations.

10. Your Rights

You have the following rights under the Swiss nFADP and the EU GDPR:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request erasure ("right to be forgotten")
  • Restrict or object to processing
  • Data portability (in a structured, machine-readable format)
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at privacy@veeb.ch.

11. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or significant effects on individuals.

12. Changes to This Policy

We may update this policy from time to time. The latest version will always be available at https://veeb.ch/privacy-policy.